Terms of service
Last updated October 11, 2026
These terms cover your use of Clarity OMS (“Clarity”, “we”). If your company has its own agreement with us, that agreement governs your company’s use of the service, and these terms cover yours as somebody signing in.
Your account
- Your account is given to you by your company, which can change or end your access.
- Keep your sign-in to yourself. You are responsible for what is done under your account.
- If you think somebody else has used it, sign out everywhere else from your profile and tell your administrator.
Using the service
Do not use it to:
- break the law, or anybody else’s rights;
- reach information you have not been given access to;
- probe, overload or disrupt the service, or get around its limits;
- upload anything meant to do harm;
- send messages to people who did not ask for them.
Your company’s information
What your workspace records belongs to your company. We handle it to provide the service, as the Privacy policy says.
Signing in by text
Clarity OMS sign-in codes are one-time codes for signing in to Clarity, sent by text to a mobile number you opted in from your own profile. An administrator can add a number to your account but cannot opt you in; nothing is texted to a number until you do.
- How often: one code when you opt in, to confirm the number, then one each time you ask to sign in by text. How many you get depends on how often you sign in that way.
- Message and data rates may apply.
- To stop: reply STOP to any message, or opt out from your profile. You may get one message confirming it, and then no more.
- For help: reply HELP, or write to support@clarityoms.com.
- Carriers are not liable for delayed or undelivered messages.
- How your number is handled is in the Privacy policy.
The service
We work to keep the service running and your information safe, but it may sometimes be unavailable, and its features change over time. It is provided as it is, without promises beyond those in your company’s agreement with us.
Ending
Your company can end your access at any time. We may suspend an account that breaks these terms or puts the service or other people at risk.
Changes
When these terms change, the date at the top changes with them, and we tell workspace administrators about any change that matters.
Contact
Questions about these terms: write to support@clarityoms.com.